Open Positions

Upholds UNFCU’s commitment to provide service excellence and a high-quality member experience. Responds to member inquiries in a timely manner and resolves member issues related to credit and debit card maintenance. Assist with other functions within the department to meet service level agreements, this includes in-office responsibilities related to card delivery operations. Able to execute on all member service-related tasks within the department.   This position is expected to be on-site work model...

Support and guide GCS staff in their mission to provide an exemplary member experience. In conjunction with management, provide support in the execution of quality assurance procedures, performance analysis, compliance requirements and training staff.  Provide effective supervision of GCS training and quality assurance staff and oversee daily departmental operations in collaboration with GCS management. Supervise, monitor, evaluate, coach, motivate, conduct ongoing quality reviews, and train all levels of GCS staff. Ensure that all member emails are responded to accurately and efficiently. Develop and conduct regular reviews of the training and quality assurance processes. Help drive achievement of...

UNFCU is seeking an experienced professional to lead and coordinate strategic support for our Board of Directors, Volunteer Committees, and Executive Leadership team. In this high-impact role, you will: - Lead a high-performing executive support team - Serve as a trusted partner to our Board and executive leaders -

JOIN OUR TEAM!   Are you a proactive professional with a passion for service excellence and organizational efficiency? At UNFCU, exceptional executive leadership support is a cornerstone of our success.  We seek an experienced Executive Administrator to provide high-level support to our executive leadership team.  

At UNFCU, you will be part of a vibrant community dedicated to making a meaningful impact. Driven by a mission to serve our members, colleagues, and the broader United Nations community, we uphold core values of integrity, service excellence, learning and development, and global impact and inclusion.   This position is hybrid.    NYC Salary Range - $88,190 - $93,000...

This position performs the solicitation and origination of residential first and second mortgage loans with potential applicant(s), determination of applicant’s financial needs and promotion of mortgage products/services that meet those needs, in compliance with UNFCU loan policy and federal, state and NCUA rules, regulations and laws. This includes communication with members and staff while upholding UNFCU’s commitment to quality member service and representing UNFCU in a positive and professional manner.  Working remotely, this position is a self-sourcing position leveraging relationship building skills to broaden the UNFCU membership.  

Our team is responsible for the timely and accurate authentication and execution of outgoing member requested payments. You will have the opportunity to work with many business lines at UNFCU. You will gain knowledge of new and interesting trends in the global payments industry.   This position is hybrid.   NYC Salary range: $50,240-$53,000 annually; compensation is commensurate to geographic location.

At United Nations Federal Credit Union, our mission is to serve the people to serve the world. Every day we work to bring financial peace of mind to the global citizens and advocates of the UN system. Analyze member and product data and conduct market research to derive insights. Provide actionable recommendations based on insights to Corporate Marketing and UNFCU business units.   This position is expected to be hybrid.  

Manage the daily operations of the Procurement department, including the procurement of goods, services and equipment for all UNFCU operating units. Oversee the Receiving and Invoice Validation processes for all goods and services obtained via the Purchase Order system.  Manage and optimize our procurement intake and approval process, negotiate contracts with third parties, and manage renewals as defined by Senior Management and the Board of Directors. Collaborate with business units to understand their vendors and the third-party risk process, providing guidance as needed in support of the Third Party Risk...

Provide research and performance analysis of UNFCU's business lines and products. Create financial models and datasets to support executive decision making using financial applications and database tools.Responsible for defining member behavior, trends, and product preferences through data analysis.Collaborate with FP&A colleagues to model budgets and forecasts. Partner with business leaders to evaluate product proposals using funds transfer pricing, ROA, and capital ratios. Compile industry comparisons and assist in new business...

Serve as a key contributor in the implementation and ongoing maintenance of the ERM Framework to ensure alignment with the Credit Union’s strategic objectives and regulatory requirements. Support various ERM processes and programs including Governance forums, issues management, model governance, and maintaining ERM-related documentation. Provide audit and exam support as needed. Analyze key risk indicators (KRIs), risk assessment results and other relevant risk data to prepare reports and insights for the ERM Department and governance committees.  

Serve as a key contributor to the implementation and ongoing maintenance of the ERM Framework to ensure alignment with the Credit Union’s strategic objectives and regulatory requirements. Support a variety of ERM processes and programs including process mapping, process risk assessments, control development, new product risk assessments, and the development and maintenance of ERM-related documentation. Provide audit and examination support within assigned areas. Analyze key risk indicators (KRIs), and risk assessment results to prepare reports and insights for the ERM Department and governance committees.  

We are looking for an experienced recruiter who is a service-oriented strategic partner. You will manage and execute the full cycle recruitment process, collaborating with HR Business Partners and hiring managers across the organization in order to meet business objectives. Bring your resilience and adaptability to the table as we tackle hiring challenges together. Your collaborative and service-oriented spirit will play an important role in achieving our hiring goals.  

Monitor and test processes within the Loan Servicing department to ensure quality, accuracy, and compliance. Analyze data from multiple sources, identify trends, reconcile discrepancies, and highlight areas for improvement. Collaborate with process improvement leads to review departmental policies, procedures, and perform risk assessments focused on identifying control gaps. Manage, conduct, and document QA activities across key loan operations functions, using reports and data to detect and resolve inconsistencies. In addition, prepare and present monthly management reports to support informed decision-making and continuous improvement across all lines of business within loan...

Oversees the daily operations of the branch, the safekeeping of cash and monetary instruments and compliance with applicable regulations and UNFCU policies and procedures. Utilizes service excellence standards to supervise, coach, motivate, and develop team to establish and maintain effective member relationships. Ensures the delivery of high-quality member service. Develops and maintains relationships with key individuals in United Nations organizations in order to facilitate operations. Upholds UNFCU’s mission and core values by promoting teamwork, developing staff, and leading by example. Drives achievement of corporate and branch goals and objectives. Ensure compliance with federal and state...

Lead the execution of strategic initiatives, optimize program performance, and enhance the credit and debit card member experience. This role requires strong expertise in card products/marketing, payments infrastructure, and CX principles.   Drive cross-functional initiatives, monitor key performance indicators, and deliver improvements that directly impact member satisfaction and portfolio growth. Collaborate closely with Product Development, Analytics, Marketing,...

Serve as a key contributor focused on high-risk activities by reviewing system access, monitoring transactional behavior, and identifying unusual patterns across systems. This includes generating timely reports and collaborating closely with UNFCU business units—such as Compliance, IT, Fraud, and Human Resources, to ensure effective internal controls are maintained.   This position is expected to be hybrid.   NYC Salary Range - $97,000 -...

Responsible for the coordination of the Credit Union’s overall compliance with applicable rules, regulations and statutory requirements by assisting in maintaining a comprehensive compliance program.   This position is expected to be hybrid.   NYC Salary Range - $70,000 - $78,000 annually; compensation is commensurate to geographic location.

Data Engineer with 6+ years of experience in building data intensive applications, tackling challenging architectural and scalability problems with some exposure to gathering insights from data by leveraging various BI tools like Tableau, Power BI, MS SQL Server, and OBIEE (Oracle Business Intelligence Enterprise Edition). Demonstrate strong working knowledge with data migration and data warehouse and display excellent communication skills to be comfortable enough to interact with business areas to gather requirements and deliver BI solutions.   This position is expected to be...

Develop robust Business Intelligence Solutions and gather insights from data by leveraging Tableau. Demonstrate some working knowledge with data warehouse and display excellent communication skills to be comfortable enough to interact with business areas to gather requirements and deliver BI solutions.   This position is expected to be hybrid.   NYC Salary Range - $103,000-$130,000