Open Positions

Responsible for the processing and maintenance of mortgage applications while upholding compliance with all applicable rules, laws, and regulations, and UNFCU’s commitment to member service.   This position is hybrid (1x/week onsite)   NYC Salary range: $60,770 - $67,000 annually; compensation is commensurate to geographic location.

Consult, communicate, and, coordinate with various data management teams, business units, data analysts, and data engineers to reduce silos and optimize collaborations. Drive the vision and roadmap of the enterprise data strategy. Serve as a hands-on technical manager and manage a team of data architect and data analysts.   This position is expected to be hybrid.  

Collaborate with various data management team and business units, enhancing and architecting data warehouse and data lake solutions, extracting data (ETL), and testing it upon completion. Possess knowledge of coding languages like SQL and Python, Data warehouse architecture, Data Security, and Data Strategy.  Create a highly efficient data solutions that suits the data storage, modeling, and visualization needs of the company.   This position is expected to be hybrid.

This position is focused on the administrative side of the originations process and is responsible for supporting the rest of the team in this capacity.  This includes assisting with member applications, appointment scheduling, member documentation, reporting and rates.      

Provide operational, analytical, and project management support for department. Assist FVP with collecting and evaluating transactional and statistical data. Utilize tools to analyze and collaborate with management to decipher trends leading to executive management recommendations. Prepare periodic statistical reports and presentations, and participate in the analysis and interpretation of data. Assist in assessing needs and identifying data sources, as well as providing executive-level administrative support and input for ad hoc requests.  

Upholds UNFCU’s commitment to provide service excellence and a high-quality member experience. Responds to member inquiries in a timely manner and resolves member issues related to credit and debit card maintenance. Assist with other functions within the department to meet service level agreements, this includes in-office responsibilities related to card delivery operations. Able to execute on all member service-related tasks within the department.   This position is expected to be on-site work model...

Support and guide GCS staff in their mission to provide an exemplary member experience. In conjunction with management, provide support in the execution of quality assurance procedures, performance analysis, compliance requirements and training staff.  Provide effective supervision of GCS training and quality assurance staff and oversee daily departmental operations in collaboration with GCS management. Supervise, monitor, evaluate, coach, motivate, conduct ongoing quality reviews, and train all levels of GCS staff. Ensure that all member emails are responded to accurately and efficiently. Develop and conduct regular reviews of the training and quality assurance processes. Help drive achievement of...

JOIN OUR TEAM!   Are you a proactive professional with a passion for service excellence and organizational efficiency? At UNFCU, exceptional executive leadership support is a cornerstone of our success.  We seek an experienced Executive Administrator to provide high-level support to our executive leadership team.  

At UNFCU, you will be part of a vibrant community dedicated to making a meaningful impact. Driven by a mission to serve our members, colleagues, and the broader United Nations community, we uphold core values of integrity, service excellence, learning and development, and global impact and inclusion.   This position is hybrid.    NYC Salary Range - $88,190 - $93,000...

This position performs the solicitation and origination of residential first and second mortgage loans with potential applicant(s), determination of applicant’s financial needs and promotion of mortgage products/services that meet those needs, in compliance with UNFCU loan policy and federal, state and NCUA rules, regulations and laws. This includes communication with members and staff while upholding UNFCU’s commitment to quality member service and representing UNFCU in a positive and professional manner.  Working remotely, this position is a self-sourcing position leveraging relationship building skills to broaden the UNFCU membership.  

Our team is responsible for the timely and accurate authentication and execution of outgoing member requested payments. You will have the opportunity to work with many business lines at UNFCU. You will gain knowledge of new and interesting trends in the global payments industry.   This position is hybrid.   NYC Salary range: $50,240-$53,000 annually; compensation is commensurate to geographic location.

At United Nations Federal Credit Union, our mission is to serve the people to serve the world. Every day we work to bring financial peace of mind to the global citizens and advocates of the UN system. Analyze member and product data and conduct market research to derive insights. Provide actionable recommendations based on insights to Corporate Marketing and UNFCU business units.   This position is expected to be hybrid.  

This position performs the solicitation and origination of residential first and second mortgage loans with potential applicant(s), determination of applicant’s financial needs and promotion of mortgage products/services that meet those needs, in compliance with UNFCU loan policy and federal, state and NCUA rules, regulations and laws. This includes communication with members and staff while upholding UNFCU’s commitment to quality member service and representing UNFCU in a positive and professional manner.  Working remotely, this position is a self-sourcing position leveraging relationship building skills to broaden the UNFCU membership.  

Manage the daily operations of the Procurement department, including the procurement of goods, services and equipment for all UNFCU operating units. Oversee the Receiving and Invoice Validation processes for all goods and services obtained via the Purchase Order system.  Manage and optimize our procurement intake and approval process, negotiate contracts with third parties, and manage renewals as defined by Senior Management and the Board of Directors. Collaborate with business units to understand their vendors and the third-party risk process, providing guidance as needed in support of the Third Party Risk...

Provide research and performance analysis of UNFCU's business lines and products. Create financial models and datasets to support executive decision making using financial applications and database tools.Responsible for defining member behavior, trends, and product preferences through data analysis.Collaborate with FP&A colleagues to model budgets and forecasts. Partner with business leaders to evaluate product proposals using funds transfer pricing, ROA, and capital ratios. Compile industry comparisons and assist in new business...

Serve as a key contributor in the implementation and ongoing maintenance of the ERM Framework to ensure alignment with the Credit Union’s strategic objectives and regulatory requirements. Support various ERM processes and programs including Governance forums, issues management, model governance, and maintaining ERM-related documentation. Provide audit and exam support as needed. Analyze key risk indicators (KRIs), risk assessment results and other relevant risk data to prepare reports and insights for the ERM Department and governance committees.  

Monitor and test processes within the Loan Servicing department to ensure quality, accuracy, and compliance. Analyze data from multiple sources, identify trends, reconcile discrepancies, and highlight areas for improvement. Collaborate with process improvement leads to review departmental policies, procedures, and perform risk assessments focused on identifying control gaps. Manage, conduct, and document QA activities across key loan operations functions, using reports and data to detect and resolve inconsistencies. In addition, prepare and present monthly management reports to support informed decision-making and continuous improvement across all lines of business within loan...

Lead the execution of strategic initiatives, optimize program performance, and enhance the credit and debit card member experience. This role requires strong expertise in card products/marketing, payments infrastructure, and CX principles.   Drive cross-functional initiatives, monitor key performance indicators, and deliver improvements that directly impact member satisfaction and portfolio growth. Collaborate closely with Product Development, Analytics, Marketing,...

Serve as a key contributor focused on high-risk activities by reviewing system access, monitoring transactional behavior, and identifying unusual patterns across systems. This includes generating timely reports and collaborating closely with UNFCU business units—such as Compliance, IT, Fraud, and Human Resources, to ensure effective internal controls are maintained.   This position is expected to be hybrid.   NYC Salary Range - $97,000 -...

Responsible for the coordination of the Credit Union’s overall compliance with applicable rules, regulations and statutory requirements by assisting in maintaining a comprehensive compliance program.   This position is expected to be hybrid.   NYC Salary Range - $70,000 - $78,000 annually; compensation is commensurate to geographic location.