Identify, establish, and maintain relationships with organizations relevant to UNFCU’s Field of Membership (FOM) expansion program.
This position is hybrid.
NYC Salary Range: $200,000 - $225,000 annually: compensation is commensurate to geographic location.
Solicit and originate residential first and second mortgage loans with existing and potential member(s), determine applicant’s financial needs, and promote mortgage and consumer loan products/services that meet those needs. Communicate with members and staff while upholding UNFCU’s commitment to quality member service and representing UNFCU in a positive and professional manner.
This position is expected to be hybrid, and able to work flexible hours and meet with applicants outside traditional working hours.
Under general supervision, apply service principles to all interactions, process all member transactions while maintaining confidentiality, handle foreign currency transactions, and ensure the safekeeping of cash, foreign currencies and checks in compliance with regulations. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.
This position is onsite.
NYC Salary Range: $44,720 -...
Under general supervision, provide exceptional service to UNFCU membership and colleagues promptly and courteously within established guidelines. Build and maintain effective relationships and engage in diligent problem solving. Responsible for determining members' financial needs and resolving their financial inquiries. Ensure compliance with country, federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.
This position is hybrid.
Lead the first-line control environment within lending by ensuring lending business lines maintain effective, well-documented, and sustainable controls that support compliance with regulations and lending policy, while enabling loan production, sound operations, consistent member treatment, and readiness for internal audits and regulatory examinations. Collaborate with business leaders, compliance, OGC, ERM, loan servicing, and audit partners to identify control requirements, assess control effectiveness, monitor performance, and drive timely remediation of issues.
This position...
Senior second-line risk leader responsible for overseeing financial and strategic risks, providing independent challenge and enterprise-wide insights across key risk disciplines. Leverages deep experience within a $10B+ bank or credit union environment to align risk oversight with business objectives, regulatory expectations, and risk appetite, while translating complex risk exposures into actionable insights for executive leadership and the Board.
This position is hybrid.
Support loan servicing operations with a focus on taxes and insurance (T&I), including loan boarding, payment processing, payoffs, escrow administration, insurance tracking, and escrow account maintenance. Collaborate with Mortgage Originations, Post Closing, Finance, and Member Experience teams to resolve discrepancies, ensure data accuracy, and provide backup support for operational processes throughout the loan lifecycle.
The role is responsible for ensuring compliance with all applicable Federal, State, CFPB, and NCUA regulations, while...
Upholds UNFCU’s commitment to provide service excellence and a high-quality member experience, with a focus on fraud and dispute processing. Processes member claims of fraud or dispute on their credit and/or debit cards. Due to regulatory requirements, accountabilities require timely and accurate execution to ensure mutual resolution for UNFCU and the member. Handles escalated member issues related to fraud or dispute transaction claims. Demonstrates understanding of processing of both fraud and disputes for both debit and credit.
This position is expected to be...
Deliver exceptional service to UNFCU members promptly and courteously, adhering to established guidelines, and fostering strong relationships through effective problem-solving. Handle a variety of tasks related to resolving member inquiries, providing information, and coordinating with branch staff to enhance overall member satisfaction. Ensure all actions comply with federal and state regulations as well as UNFCU’s Code of Ethics & Business Conduct.
The position is onsite. Washington, D.C. Salary Range - $46,608 - $55,000 annually; compensation is commensurate to geographic location.
This role is ideal for for someone with a strong ability to make sound, independent decisions. You will process Automatic Clearing House (ACH) debits and credit origination instructions, post received ACH debits and credits, and associated exceptions in accordance with NACHA guidelines. Receive and process proprietary manual payroll processing received from UN agencies. Assist with internal check processing as required. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.
This position is hybrid....
Upholds UNFCU’s commitment to service excellence by independently managing and resolving card inquiries, with sound judgment with timely and effective solutions. Assist with other functions within the department to meet service level agreements. Execute all member service-related tasks within the department effectively and accurately.
This position is expected to be hybrid, 2 days a week in the office, with additional in-office days as business needs require.
Enhance the competencies of member service teams by conducting training sessions that boost employees’ performance in alignment with UNFCU’s service excellence standards and core values. Responsible for performing training needs assessments, assisting with the design of material, delivering curriculum and learning materials, and managing all phases of training interventions. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.
This position is expected to be hybrid.
Supports the organization’s digital strategy and business operations by designing, developing, enhancing, and maintaining secure, scalable web and mobile applications that improve the experience of members and employees. This role builds and supports internal and external digital platforms—including public websites, intranet, extranet, and digital banking applications—using Optimizely CMS/Commerce (DXP) and Microsoft technologies such as C#, .NET Core, ASP.NET MVC, Web API, WCF, Razor, and ADO.NET, along with modern front-end frameworks including JavaScript, ReactJS, jQuery, Bootstrap, HTML, and CSS. Working in an Agile environment, the position collaborates with cross-functional...
We’re looking for a motivated Loan Officer who thrives on building relationships and delivering smart mortgage solutions. In this remote, self-sourcing role, you’ll originate residential mortgage loans, guide members through the financing process, and grow your pipeline through strong networking and member engagement.
If you’re a consultative salesperson who enjoys helping people achieve major financial milestones, this is an opportunity to make a real impact while growing your career.
Serve as a key contributor to the development and maturation of the Credit Union’s Third-Party Risk Management (TPRM) program, ensuring alignment with strategic goals and regulatory requirements. Assess, monitor, and mitigate third-party risks while supporting comprehensive due diligence and managing risk frameworks. Collaborate with internal teams—including Office of General Counsel, IT, and Procurement—to address and resolve risk-related issues. Track and manage remediation efforts, analyze TPRM KPIs and KRIs to provide actionable insights, and support procurement reporting and analytics to enhance program effectiveness.
Develop robust Business Intelligence Solutions and gather insights from data by leveraging BI tools like Tableau or Power BI. Demonstrate some working knowledge with data warehouse and display excellent communication skills to be comfortable enough to interact with business areas to gather requirements and deliver BI solutions.
This position is expected to be hybrid.
NYC Salary Range - $105,000-$145,000 annually; compensation is commensurate to geographic location.
Design and deliver scalable OLTP, Business Intelligence, and Data Warehouse solutions using Microsoft Fabric, SSIS, SQL Server, and related BI technologies. Develop and maintain enterprise reports, support requirements gathering, evaluate and recommend technical approaches, and implement solutions within established timelines.
This position is hybrid.
NYC Salary range:
The Global Cards Solutions team is seeking a collaborative and analytical professional to help drive operational excellence across debit and credit card services. This role plays a key part in supporting Global Cards Solutions through data analysis, reporting, change management, training, and process improvement initiatives. Responsibilities include supporting fraud and dispute processing, card transaction settlement, and ensuring compliance with Regulations E and Z, with a focus on maintaining efficient and reliable card system operations.
Working closely with leadership and cross-functional...
