Open Positions

Serve as a key contributor in the implementation and ongoing maintenance of the ERM Framework to ensure alignment with the Credit Union’s strategic objectives and regulatory requirements. Support various ERM processes and programs including Governance forums, issues management, model governance, and maintaining ERM-related documentation. Provide audit and exam support as needed. Analyze key risk indicators (KRIs), risk assessment results and other relevant risk data to prepare reports and insights for the ERM Department and governance committees.  

Serve as a key contributor to the implementation and ongoing maintenance of the ERM Framework to ensure alignment with the Credit Union’s strategic objectives and regulatory requirements. Support a variety of ERM processes and programs including process mapping, process risk assessments, control development, new product risk assessments, and the development and maintenance of ERM-related documentation. Provide audit and examination support within assigned areas. Analyze key risk indicators (KRIs), and risk assessment results to prepare reports and insights for the ERM Department and governance committees.  

We are looking for an experienced recruiter who is a service-oriented strategic partner. You will manage and execute the full cycle recruitment process, collaborating with HR Business Partners and hiring managers across the organization in order to meet business objectives. Bring your resilience and adaptability to the table as we tackle hiring challenges together. Your collaborative and service-oriented spirit will play an important role in achieving our hiring goals.  

Protect UNFCU’s assets by helping to assess the quality and effectiveness of controls related to collections policies and procedures. Collaborate with internal and external stakeholders on an ongoing basis to provide support and insights relevant to past due accounts, bankruptcy, foreclosures, and workouts.     NYC Salary range: $68,710 -  $75,000 annually; compensation is commensurate to geographic location.   

Monitor and test processes within the Loan Servicing department to ensure quality, accuracy, and compliance. Analyze data from multiple sources, identify trends, reconcile discrepancies, and highlight areas for improvement. Collaborate with process improvement leads to review departmental policies, procedures, and perform risk assessments focused on identifying control gaps. Manage, conduct, and document QA activities across key loan operations functions, using reports and data to detect and resolve inconsistencies. In addition, prepare and present monthly management reports to support informed decision-making and continuous improvement across all lines of business within loan...

Oversees the daily operations of the branch, the safekeeping of cash and monetary instruments and compliance with applicable regulations and UNFCU policies and procedures. Utilizes service excellence standards to supervise, coach, motivate, and develop team to establish and maintain effective member relationships. Ensures the delivery of high-quality member service. Develops and maintains relationships with key individuals in United Nations organizations in order to facilitate operations. Upholds UNFCU’s mission and core values by promoting teamwork, developing staff, and leading by example. Drives achievement of corporate and branch goals and objectives. Ensure compliance with federal and state...

Lead the execution of strategic initiatives, optimize program performance, and enhance the credit and debit card member experience. This role requires strong expertise in card products/marketing, payments infrastructure, and CX principles.   Drive cross-functional initiatives, monitor key performance indicators, and deliver improvements that directly impact member satisfaction and portfolio growth. Collaborate closely with Product Development, Analytics, Marketing,...

Develops and oversees an Outside Mortgage Originations team within an assigned region, while balancing risk, superior service and quality in a compliant manner.   This position is expected to be hybrid.   NYC Base Salary Range - $80,000 - $100,000 annually, + compensation plan; compensation is commensurate to...

Serve as a key contributor focused on high-risk activities by reviewing system access, monitoring transactional behavior, and identifying unusual patterns across systems. This includes generating timely reports and collaborating closely with UNFCU business units—such as Compliance, IT, Fraud, and Human Resources, to ensure effective internal controls are maintained.   This position is expected to be hybrid.   NYC Salary Range - $97,000 -...

Responsible for the coordination of the Credit Union’s overall compliance with applicable rules, regulations and statutory requirements by assisting in maintaining a comprehensive compliance program.   This position is expected to be hybrid.   NYC Salary Range - $70,000 - $78,000 annually; compensation is commensurate to geographic location.

This position performs the solicitation and origination of residential first and second mortgage loans with potential applicant(s), determination of applicant’s financial needs and promotion of mortgage products/services that meet those needs, in compliance with UNFCU loan policy and federal, state and NCUA rules, regulations and laws. This includes communication with members and staff while upholding UNFCU’s commitment to quality member service and representing UNFCU in a positive and professional manner.  Working remotely, this position is a self-sourcing position leveraging relationship building skills to broaden the UNFCU membership.  

Protect, optimize, and stabilize UNFCU’s payment card exposure. Ensure member satisfaction with transaction completion, protect against financial losses, and guard against reputational risk to UNFCU’s business from card industry compromise events. Balance member needs with prudent financial decisions. Promote teamwork and foster a challenging and rewarding environment for the Global Cards Solutions team.   This position is expected to be hybrid.

Proactively increase member satisfaction and loyalty by identifying and implementing actionable plans to deliver a positive, meaningful member experience across all interactions within the scope of Global Cards Solutions.   This position is expected to be hybrid.   NYC Salary Range - $93,540 -...

Responsible for reconciling card PIN based transactions. Serve as primary interface with the Accounting Department in researching issues of payment movement and settlement.  In addition, responsible for supporting incoming ATM adjustments from other financial institutions and the direct execution of all ATM transaction adjustments originating from Retail Branches, Representative Offices, Member Directed Services, member complaints, etc. Supports the Manager, Global Cards Solutions Operations in their primary role of delivering superior member service.   This position is...

Develop and execute email campaigns, member journeys, and automation activities. Collaborate to implement customer journey strategies, ensure seamless data flow, and develop automated personalization processes, while staying updated on best practices in marketing automation.   This position is expected to be hybrid.   NYC Salary Range - $95,000 - $110,000 annually; compensation is commensurate to geographic location.

We are seeking a highly skilled and motivated Data Analyst to join our Center of Excellence for Data & Analytics. The ideal candidate will have a strong analytical background, excellent problem-solving skills, expertise in technical documentation and the ability to translate complex data into actionable insights. As a Data Analyst, you will work closely with cross-functional teams to establish best practices, drive data governance, support data-driven decision-making and drive continuous improvement initiatives.  

Data Engineer with 6+ years of experience in building data intensive applications, tackling challenging architectural and scalability problems with some exposure to gathering insights from data by leveraging various BI tools like Tableau, Power BI, MS SQL Server, and OBIEE (Oracle Business Intelligence Enterprise Edition). Demonstrate strong working knowledge with data migration and data warehouse and display excellent communication skills to be comfortable enough to interact with business areas to gather requirements and deliver BI solutions.   This position is expected to be...

Develop robust Business Intelligence Solutions and gather insights from data by leveraging Tableau. Demonstrate some working knowledge with data warehouse and display excellent communication skills to be comfortable enough to interact with business areas to gather requirements and deliver BI solutions.   This position is expected to be hybrid.   NYC Salary Range - $103,000-$130,000

Support business transformation initiatives across the organization. Collaborate to drive strategic initiatives to optimize business processes, enhance member experience, and improve performance. Assess operations, identify opportunities for improvement, and implement solutions that align with UNFCU’s objectives.   This position is expected to be hybrid.    NYC Salary Range - $110,894 - $130,000 annually;...

Facilitate the scrum process for project teams/agile squads of cross-functional team members. Guide the scrum team(s) in Agile/Scrum practices in their daily activities to actively promote self-organization, prioritization, team agility and delivery commitment for each sprint. Coach scrum team(s) to deliver value through agile practices as defined and formalized by the Agile Working Group. Collaborate with product owner(s) to ensure continuous grooming of backlogs. Lead daily stand-up meetings/calls and own the scrum ceremonies for the scrum team(s).