Open Positions

Manage, enhance and maintain an effective compliance program that demonstrates and ensures the Credit Union’s overall compliance with applicable rules, regulations and standards. Facilitate and assure the compliance of the Credit Union by administering, enhancing, and executing the Credit Union’s compliance policy and programs. Assist in preparation for CFPB supervision, NCUA and other changes triggered upon reaching $10B in assets (and thereafter) by coordinating efforts to bring the Credit Union into compliance with new examination requirements or standards.  

Provide service excellence to UNFCU membership promptly and courteously within established guidelines, most often facilitated through building effective relationships and diligent problem solving. Performs a variety of duties pertaining to the resolution of member inquiries, dissemination of information, and coordinating overall facilitation of member satisfaction through interactions with other branch staff. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.  

Lead and execute the organization’s sustainability strategies, overseeing environmental impact goals, and ensuring compliance with ESG (Environmental, Social, and Governance) reporting frameworks. Guide the development and management of sustainability and climate programs across the organization, ensuring compliance with industry standards and advancing the organization's sustainability goals. Promote and advance sustainable practices, as well as enhance UNFCU’s brand reputation and awareness. Serve as a subject matter resource, advocate, and manager of sustainability initiatives, climate reporting, and ESG across the organization.  

Supervise, coach, monitor, motivate, and train staff. Conduct ongoing quality reviews. Ensure that all member phone calls, chats, emails and correspondence are responded to accurately and in a timely manner, in alignment with service excellence standards. Provide effective supervision of Contact Center staff and oversee daily departmental operations.  Complete performance snapshots and design development plans. Drive achievement of goals and objectives.    This position is remote. Work shift is expected to be 7AM -...

Under general supervision, provide exceptional service to UNFCU membership and colleagues promptly and courteously within established guidelines. Build and maintain effective relationships and engage in diligent problem solving. Take responsibility for resolving members' financial inquiries. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.   Schedule: Initially, the working hours will be 8:45 AM - 5:15 PM, Monday through Friday, with a rotating...

Facilitate the scrum process for project teams/agile squads of cross-functional team members. Guide the scrum team(s) in Agile/Scrum practices in their daily activities to actively promote self-organization, prioritization, team agility and delivery commitment for each sprint. Coach scrum team(s) to deliver value through agile practices as defined and formalized by the Agile Working Group. Collaborate with product owner(s) to ensure continuous grooming of backlogs. Lead daily stand-up meetings/calls and own the scrum ceremonies for the scrum team(s).  

Under general supervision, provide exceptional service to UNFCU membership and colleagues promptly and courteously within established guidelines. Build and maintain effective relationships and engage in diligent problem solving. Take responsibility for resolving members' financial inquiries. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.   We are seeking highly skilled Contact Center/Customer Service Agents. A stand-out candidate will possess strong verbal and written communication skills in French...

Perform independent written credit and investment analysis primarily for UNFCU’s municipal securities portfolio. Responsible for evaluating the creditworthiness of existing municipal holdings and perform surveillance on municipal bond issuers impacted by major news or credit events. Evaluate potential new municipal exposures through bond purchase recommendations as well as provide feedback to the portfolio management team on trends in the municipal sector that could impact the portfolio. This position will also provide opportunities to eventually perform similar...

This is an executive level position responsible for managing the Mortgage Originations teams including inside mortgage sales, outside loan production and correspondent origination channels, through intermediary supervisory levels.  Direct daily operations within Mortgage Originations including business development, loan production, and process development. Devise effective mortgage loan growth strategies with consideration of overall production, credit quality, and member experience. Provide market intelligence in order to facilitate the development of new mortgage products and related origination/application procedures. Ensure compliance with federal, state and NCUA regulations and laws, as well...

Ensure the timely and accurate preparation and submission of regulatory reporting, cash management, and forecasting. Collaborate with manager and other team members to produce regular reports and in-depth analysis for internal and external stakeholders.  In addition, ensure the accuracy of regulatory reporting data and drive process improvements to increase reporting efficiency.    This position is expected to be hybrid.

This role is ideal for someone who has an uncanny ability to make prudent decisions independently. You will process Automatic Clearing House (ACH) debits and credit origination instructions, post received ACH debits and credits, and associated exceptions in accordance with NACHA guidelines. Receive and process proprietary manual payroll processing received from UN agencies. Assist with internal check processing as required. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.   This position is...

Assess the risk of mortgage lending activity, and offset risk by ensuring the recovery of funds using collection letters, calls, and skip tracing to resolve delinquent mortgage accounts and mitigate losses in order to contribute to the financial soundness of UNFCU.   This position is expected to be hybrid.   NYC Salary Range - $60,770 - $65,000 annually; compensation is commensurate to geographic location.

Join this collaborative team to assess the risk of lending activity, and offset risk by ensuring the recovery of funds using collection letters, calls and skip tracing to resolve delinquent accounts and mitigate losses in order to contribute to the financial soundness of UNFCU.It will also provide the opportunity to hone your negotiating skills.   This position is hybrid  

Manage Electronic Funds Transfer (EFT) staff in the delivery of service excellence to UNFCU members and staff. Supervise, coach, motivate, and develop the EFT staff to establish effective relationships with both internal and external partners. Uphold UNFCU’s mission and core values by promoting teamwork, developing staff, and leading by example. Must maintain current knowledge of all NACHA Rules and Regulations to ensure they are being followed and that we remain in compliance.  Develop and maintain relationships with key individuals at United Nations organizations and in other areas of the Credit Union to facilitate EFT operations.  

Supports the day-to-day administration of UNFCU’s employee benefits and well-being programs, including processing changes, addressing inquiries, coordinating vendor issues, and maintaining records. Assists with new hire orientation, open enrollment, expense tracking, and well-being initiatives to ensure program efficiency and a positive employee experience.   NYC Salary range: $78,120 -  $82,000 annually; compensation is commensurate to geographic location. This position is...

Perform analytics, reporting, change management, and process improvement efforts for Consumer Lending. Work with various teams to ensure that new guidelines, programs and procedures are communicated, implemented, and consistently applied. Work closely with the Consumer Lending management team to recommend and assess changes necessary to improve operational efficiency while remaining compliant with regulatory requirements. Provide process improvement insights for projects and operations.   NYC Salary range:...

Provide product development and mortgage lending support in compliance with applicable Federal, State and NCUA rules and regulations. Perform operational activities involved in the creation of new products and changes to guidelines, programs, and procedures. Perform user acceptance testing (UAT), updates and maintenance of the LOS, and related integrations. Deliver end user training on systems and workflows to the Mortgage area. Collaborate with mortgage lending team to implement products and services required to meet market needs, regulatory requirements, operational efficiency and prudent lending.

Support UNFCU’s ERM Framework, focusing on strategic and reputational risks. Analyze and oversee risks such as credit, liquidity, interest rate risk, market risk, and capital management, as well as technology (e.g., IT and Information Security), partnerships, innovation, emerging risks, and alignment with organizational strategies.   This position is expected to be hybrid.    NYC Salary Range - $93,540 - $130,000...

This position is onsite:   NYC Salary Range - $43,000 - $44,000 annually; compensation is commensurate to geographic location.   We are looking for candidates who are Bilingual - open to any language.   

At UNFCU, you will be part of a vibrant community dedicated to making a meaningful impact. Driven by a mission to serve our members, colleagues, and the broader United Nations community, we uphold core values of integrity, service excellence, learning and development, and global impact and inclusion.   This position is hybrid.    NYC Salary Range - $88,190 - $93,000...