This position performs the solicitation and origination of residential first and second mortgage loans with potential applicant(s), determination of applicant’s financial needs and promotion of mortgage products/services that meet those needs, in compliance with UNFCU loan policy and federal, state and NCUA rules, regulations and laws. This includes communication with members and staff while upholding UNFCU’s commitment to quality member service and representing UNFCU in a positive and professional manner. Working remotely, this position is a self-sourcing position leveraging relationship building skills to broaden the UNFCU membership.
Performs Application onboarding for new third party and UNFCU developed applications as well as complex upgrades for existing applications to ensure conformance with UNFCU and Industry guidelines for Business and technical requirements as well as maintain high levels of security and availability of Applications. Performs complex analysis on Application Issues upon escalation from lower level support teams and focuses on the ongoing Capacity planning, Maintenance Procedures and overall improvement of the Application Platform to deliver high-quality and cost-effective services to meet both short and long-term business requirements.
