Under general supervision, provide exceptional service to UNFCU membership and colleagues promptly and courteously within established guidelines. Build and maintain effective relationships and engage in diligent problem solving. Responsible for determining members' financial needs and resolving their financial inquiries. Ensure compliance with country, federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.
This position is hybrid.
Under general supervision, provide exceptional service to UNFCU membership and colleagues promptly and courteously within established guidelines. Build and maintain effective relationships and engage in diligent problem solving. Responsible for determining members' financial needs and resolving their financial inquiries. Ensure compliance with country, federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.
This position is remote. The shift for this position is 3:15PM - 12:00AM Monday-Friday
We’re looking for a motivated Loan Officer who thrives on building relationships and delivering smart mortgage solutions. In this remote, self-sourcing role, you’ll originate residential mortgage loans, guide members through the financing process, and grow your pipeline through strong networking and member engagement.
If you’re a consultative salesperson who enjoys helping people achieve major financial milestones, this is an opportunity to make a real impact while growing your career.
While...
Uphold UNFCU's commitment to providing service excellence and a high-quality member experience through the timely and accurate processing of card services and operational support functions. Perform card account maintenance, payment processing, card production support, and servicing requests, while assisting members and internal partners with card-related inquiries. Due to regulatory and operational requirements, responsibilities require consistent attention to detail, compliance, and accuracy to ensure efficient service delivery and positive outcomes for UNFCU and its members.
Under general supervision, apply service principles to all interactions, process all member transactions while maintaining confidentiality, handle foreign currency transactions, and ensure the safekeeping of cash, foreign currencies and checks in compliance with regulations. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.
This position is onsite.
Under general supervision, performs moderately difficult processing of legal and organizational documents while verifying member information and ensuring compliance with both governmental and internal regulations. Follows and complies with UNFCU policies and procedures, and performs related duties as assigned.
This position is hybrid.
NYC Salary Range - $55,130 - $60,000 annually; compensation is commensurate to...
Job Locations
US-NY-Long Island City | US-NJ | US-PA-Philadelphia
We’re looking for a motivated Loan Officer who thrives on building relationships and delivering smart mortgage solutions. In this remote, self-sourcing role, you’ll originate residential mortgage loans, guide members through the financing process, and grow your pipeline through strong networking and member engagement.
If you’re a consultative salesperson who enjoys helping people achieve major financial milestones, this is an opportunity to make a real impact while growing your career.
Under general supervision, apply service principles to all interactions, process all member transactions while maintaining confidentiality, handle foreign currency transactions, and ensure the safekeeping of cash, foreign currencies and checks in compliance with regulations. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.
This position is onsite.
Support the development and execution of integrated marketing strategies and campaigns that drive member engagement, loan and deposit growth, product adoption, and member retention. Partner cross-functionally to deliver data-driven marketing initiatives, support product launches and enhancements, optimize acquisition and engagement efforts, and contribute to achieving the organization's strategic growth objectives.
This position is expected to be hybrid.
Develop clear, engaging content across our social media channels and website to drive brand loyalty and engagement. Translate our core differentiators—financial education, secure global banking, and sustainability—into compelling digital stories.
This position is expected to be hybrid.
NYC Salary Range - $80,070 - $100,080 annually; compensation is commensurate to geographic...
As a Loan Servicing Specialist I – Member Experience, you will manage member inquiries and concerns related to loan servicing from start to resolution. Deliver timely, accurate, and thorough responses to members, escalating complaints or complex issues to management as needed. Ensure adherence to applicable federal, state, and NCUA regulations while maintaining UNFCU’s high standards for member service and representing the credit union in a professional and positive manner.
This position is...
Plan and lead innovative product and growth marketing campaigns that support membership acquisition as well as deepen member relationships with UNFCU through our solutions. Collaborate cross-functionally throughout campaign planning from concept through execution of tactics, ensuring all stakeholders are aligned with objectives. Leverage data-driven insights to identify audience opportunities, optimize paid, earned, and owned channels, and execute campaigns that drive conversions and measurable growth.
This position is expected to be hybrid.
Oversee IT, Information Security, and Business Continuity/Disaster Recovery (BCP/DR) risks across the credit union. Partner with technology and business leaders within the three lines of defense framework to provide independent oversight and advisory support, ensuring technology risks are effectively managed and aligned with the organization's risk appetite, regulatory expectations, and strategic objectives. Serve as the primary liaison between Enterprise Risk Management and technology leadership to promote transparency, resilience, and informed risk-based decision-making.
Support business transformation initiatives across the organization. Collaborate to drive strategic initiatives to optimize business processes, enhance member experience, and improve performance. Assess operations, identify opportunities for improvement, and implement solutions that align with UNFCU’s objectives.
This position is expected to be hybrid.
NYC Salary Range - $110,894 - $130,000 annually;...
Identify, establish, and maintain relationships with organizations relevant to UNFCU’s Field of Membership (FOM) expansion program.
This position is hybrid.
NYC Salary Range: $200,000 - $225,000 annually: compensation is commensurate to geographic location.
Deliver exceptional service to UNFCU members promptly and courteously, adhering to established guidelines, and fostering strong relationships through effective problem-solving. Handle a variety of tasks related to resolving member inquiries, providing information, and coordinating with branch staff to enhance overall member satisfaction. Ensure all actions comply with federal and state regulations as well as UNFCU’s Code of Ethics & Business Conduct.
The position is onsite. Washington, D.C. Salary Range - $46,608 - $55,000 annually; compensation is commensurate to geographic location.
This role is ideal for for someone with a strong ability to make sound, independent decisions. You will process Automatic Clearing House (ACH) debits and credit origination instructions, post received ACH debits and credits, and associated exceptions in accordance with NACHA guidelines. Receive and process proprietary manual payroll processing received from UN agencies. Assist with internal check processing as required. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.
This position is hybrid....
Enhance the competencies of member service teams by conducting training sessions that boost employees’ performance in alignment with UNFCU’s service excellence standards and core values. Responsible for performing training needs assessments, assisting with the design of material, delivering curriculum and learning materials, and managing all phases of training interventions. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.
This position is expected to be hybrid.
Supports the organization’s digital strategy and business operations by designing, developing, enhancing, and maintaining secure, scalable web and mobile applications that improve the experience of members and employees. This role builds and supports internal and external digital platforms—including public websites, intranet, extranet, and digital banking applications—using Optimizely CMS/Commerce (DXP) and Microsoft technologies such as C#, .NET Core, ASP.NET MVC, Web API, WCF, Razor, and ADO.NET, along with modern front-end frameworks including JavaScript, ReactJS, jQuery, Bootstrap, HTML, and CSS. Working in an Agile environment, the position collaborates with cross-functional...
Develop robust Business Intelligence Solutions and gather insights from data by leveraging BI tools like Tableau or Power BI. Demonstrate some working knowledge with data warehouse and display excellent communication skills to be comfortable enough to interact with business areas to gather requirements and deliver BI solutions.
This position is expected to be hybrid.
NYC Salary Range - $105,000-$145,000 annually; compensation is commensurate to geographic location.
