Deliver exceptional service to UNFCU members promptly and courteously, adhering to established guidelines, and fostering strong relationships through effective problem-solving. Handle a variety of tasks related to resolving member inquiries, providing information, and coordinating with branch staff to enhance overall member satisfaction. Ensure all actions comply with federal and state regulations as well as UNFCU’s Code of Ethics & Business Conduct.
The position is onsite. Washington, D.C. Salary Range - $46,608 - $55,000 annually; compensation is commensurate to geographic location.
This role is ideal for for someone with a strong ability to make sound, independent decisions. You will process Automatic Clearing House (ACH) debits and credit origination instructions, post received ACH debits and credits, and associated exceptions in accordance with NACHA guidelines. Receive and process proprietary manual payroll processing received from UN agencies. Assist with internal check processing as required. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.
This position is hybrid....
Upholds UNFCU’s commitment to service excellence by independently managing and resolving card inquiries, with sound judgment with timely and effective solutions. Assist with other functions within the department to meet service level agreements. Execute all member service-related tasks within the department effectively and accurately.
This position is expected to be hybrid, 2 days a week in the office, with additional in-office days as business needs require.
Deliver exceptional service to UNFCU members promptly and courteously, adhering to established guidelines, and fostering strong relationships through effective problem-solving. Handle a variety of tasks related to resolving member inquiries, providing information, and coordinating with branch staff to enhance overall member satisfaction. Ensure all actions comply with federal and state regulations as well as UNFCU’s Code of Ethics & Business Conduct.
The position is onsite. NYC Salary Range - $51,500 - $55,000 annually; compensation is commensurate to geographic location.
Provide planning, development, and continuous improvement of digital banking experiences in partnership with senior product leaders. Own assigned product areas, collaborate closely with business and technology teams, and deliver reliable member-focused digital solutions.
This position is hybrid.
NYC Salary range: $105,468 - $125,168 annually; compensation...
Enhance the competencies of member service teams by conducting training sessions that boost employees’ performance in alignment with UNFCU’s service excellence standards and core values. Responsible for performing training needs assessments, assisting with the design of material, delivering curriculum and learning materials, and managing all phases of training interventions. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.
This position is expected to be hybrid.
Safeguard UNFCU’s assets by addressing early-stage delinquencies and reducing future defaults through negotiating payment plans and credit options with departing members. Serve as a liaison with UNFCU attorneys on bankruptcy matters. Handle administrative processes related to loan payment relief, bankruptcy notifications, deceased accounts, disability insurance claims, negative share accounts, charged-off accounts, credit bureau reporting, and other related duties as needed.
This position is hybrid.
Under general supervision, performs moderately difficult processing of legal and organizational documents while verifying member information and ensuring compliance with both governmental and internal regulations. Follows and complies with UNFCU policies and procedures, and performs related duties as assigned.
This position is hybrid.
NYC Salary Range - $55,130 - $60,000 annually; compensation is commensurate to...
Develops robust Business Intelligence and data warehouse solutions using SSAS, SSRS, MS SQL Server and other BI technologies. Supports reports development and maintenance. Participates in requirements gathering and research, proposes technology solutions, and develops solutions within agreed upon timelines.
Supports the organization’s digital strategy and business operations by designing, developing, enhancing, and maintaining secure, scalable web and mobile applications that improve the experience of members and employees. This role builds and supports internal and external digital platforms—including public websites, intranet, extranet, and digital banking applications—using Optimizely CMS/Commerce (DXP) and Microsoft technologies such as C#, .NET Core, ASP.NET MVC, Web API, WCF, Razor, and ADO.NET, along with modern front-end frameworks including JavaScript, ReactJS, jQuery, Bootstrap, HTML, and CSS. Working in an Agile environment, the position collaborates with cross-functional...
We’re looking for a motivated Loan Officer who thrives on building relationships and delivering smart mortgage solutions. In this remote, self-sourcing role, you’ll originate residential mortgage loans, guide members through the financing process, and grow your pipeline through strong networking and member engagement.
If you’re a consultative salesperson who enjoys helping people achieve major financial milestones, this is an opportunity to make a real impact while growing your career.
Performs complex analysis to troubleshoot operational and application issues, particularly those involving third-party business applications in production. Supports operational activities for various business units across the organization and provides application support for a wide range of banking systems, while maintaining the Credit Union’s commitment to delivering high-quality member service.
This position is hybrid.
NYC Salary...
Serve as a key contributor to the development and maturation of the Credit Union’s Third-Party Risk Management (TPRM) program, ensuring alignment with strategic goals and regulatory requirements. Assess, monitor, and mitigate third-party risks while supporting comprehensive due diligence and managing risk frameworks. Collaborate with internal teams—including Office of General Counsel, IT, and Procurement—to address and resolve risk-related issues. Track and manage remediation efforts, analyze TPRM KPIs and KRIs to provide actionable insights, and support procurement reporting and analytics to enhance program effectiveness.
Develop robust Business Intelligence Solutions and gather insights from data by leveraging BI tools like Tableau or Power BI. Demonstrate some working knowledge with data warehouse and display excellent communication skills to be comfortable enough to interact with business areas to gather requirements and deliver BI solutions.
This position is expected to be hybrid.
NYC Salary Range - $105,000-$145,000 annually; compensation is commensurate to geographic location.
Serve as a key contributor by inspiring brand and marketing campaigns. Drive projects from concept to execution, cultivating seamless collaboration between internal teams and external partners, including agencies, designers, photographers, and videographers. Serve as a strategic liaison, build strong relationships with stakeholders, ensure timely project delivery, and optimize processes to produce industry-leading creative.
This position is hybrid.
Design and deliver scalable OLTP, Business Intelligence, and Data Warehouse solutions using Microsoft Fabric, SSIS, SQL Server, and related BI technologies. Develop and maintain enterprise reports, support requirements gathering, evaluate and recommend technical approaches, and implement solutions within established timelines.
This position is hybrid.
NYC Salary range:
Under general supervision, apply service principles to all interactions, process all member transactions while maintaining confidentiality, handle foreign currency transactions, and ensure the safekeeping of cash, foreign currencies and checks in compliance with regulations. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.
This position is onsite.
NYC Salary Range: $45,000 - $51,000 annually; compensation is...
The Global Cards Solutions team is seeking a collaborative and analytical professional to help drive operational excellence across debit and credit card services. This role plays a key part in supporting Global Cards Solutions through data analysis, reporting, change management, training, and process improvement initiatives. Responsibilities include supporting fraud and dispute processing, card transaction settlement, and ensuring compliance with Regulations E and Z, with a focus on maintaining efficient and reliable card system operations.
Working closely with leadership and cross-functional...
