Contributes to process optimization, support analysis of current and future state processes through modeling using BPM (Business Process Management) techniques, and help define and optimize how relevant business information flows throughout the organization. Performs complex analysis to troubleshoot operational and application issues, particularly involving third party business applications that are in production. Promptly acknowledges requests from business units, performs various levels of analysis, and works with key stakeholders to determine next steps to resolve the requests. Operational activities also include the facilitation of UNFCU’s IT Change Management process, as well as the coordination of UNFCU’s internal communication of operational changes.
TYPE & AMOUNT OF EXPERIENCE:
In addition to any specific job requirements in connection with Bank Secrecy Act and/or OFAC (BSA), employee must (i) be aware of BSA matters commensurate with the position; (ii) report any suspicious activity to the manager or compliance department; and (iii) satisfactorily complete any required BSA training.